--- title: About Whitehat | IT Consulting Company description: Hello! We’re Whitehat, an IT consulting company working with clients across enhance technological performance. Pull up a chair and get to know us. --- [![A010617-WHIHAT-Logo-primary-RGB-large-1.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/A010617-WHIHAT-Logo-primary-RGB-large-1.png?width=260&name=A010617-WHIHAT-Logo-primary-RGB-large-1.png "A010617-WHIHAT-Logo-primary-RGB-large-1.png")](http://www.whitehatvirtual.com/) [![Take the VDI Challenge](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/215217/e9b11acc-a6b3-4468-a2ed-92ed7ad76ce0.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/215217/e9b11acc-a6b3-4468-a2ed-92ed7ad76ce0) [1.888.406.8719](tel:1.888.406.8719) ![Meet Whitehat Virtual Technologies](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/meet-whitehat.jpeg "Meet Whitehat Virtual Technologies") # GET TO KNOW US Hello! We’re Whitehat, an Austin IT Services company working with clients across the country to enhance technological performance. Pull up a chair and get to know us better. ## Overcoming Everyday IT Challenges Powering corporate-level IT solutions can be daunting. Many companies simply don’t have the staff, resources, or IT backgrounds to implement and maintain top performing virtual environments. Sound familiar? Most of our clients face the same issues: ![Insufficient staffing](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/Insufficient-staffing-.png) ## Insufficient Staffing One of the biggest challenges our clients face is not having enough highly skilled technical staff to implement and maintain cutting edge technology solutions that will keep their businesses competitive in today’s markets. ![Compliance Adherence](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/complex-citrix-incident-resolution.png) ## Compliance Adherence Adhering to ever-changing compliance regulations requires vast amounts of time and resources that can quickly become unmanageable. Every industry from the financial services sector to healthcare has specific guidelines that our clients struggle to keep up with.   ![Lack of Strategic IT Direction](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/lack-of-strategy.png) ## Lack of Strategic IT Direction Many companies know they want to improve their IT infrastructure, but aren't sure where to start. A lack of strategic IT direction can lead to sunk costs on ill-fitting solutions, unnecessary equipment, or an unrealistic timeline and roadmap.   ![incomplete citrix features](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/incomplete-citrix-features.png) ## Unrealized Expenses When IT solutions aren’t installed properly, or if they aren’t compatible with preexisting systems, they often end up requiring more support and maintenance than expected. Unfortunately, these unrealized expenses can start outweighing the benefits of the technology itself.   ![Security Threats](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/ignoring-cyber-monitoring.png) ## Security Threats Security threats, data breaches, malware, hackers, and system vulnerabilities can strike fear into even the most technologically savvy business owner. Today’s security issues are becoming increasingly sophisticated in a time when data is more precious than ever.   ![citrix performance Issues](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/citrix-managed-services.jpg) ## Performance Issues DIY and self-serve technology solutions might seem like a budget-saving option, until something goes wrong. Poor system performance can delay and interrupt the workflow or cause even more severe issues.   [Don't See What You're Looking For? Click Here For More](https://215217.hs-sites-na2.com/organization/about-us#) ![pattern-bgnew.jpg](https://215217.hs-sites-na2.com/hs-fs/hubfs/WhitehatVirtual-2016/Image/pattern-bgnew.jpg?width=1922&name=pattern-bgnew.jpg "pattern-bgnew.jpg") #### We are Whitehat At Whitehat our mission is to remove the mystery and risk from corporate IT to deliver a clear, consistent, and process driven IT experience. Our client-focused approach allows us to increase employee productivity by empowering the end user through education and optimized innovative technology. [WATCH VIDEO](https://215217.hs-sites-na2.com/organization/about-us#) ![people-image.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/WhitehatVirtual-2016/Image/people-image.png?width=598&name=people-image.png "people-image.png") ## At Whitehat We Believe… ![icon1.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/icons/icon1.png?width=20&height=29&name=icon1.png) “The point of execution,” the last 18 inches between the screen and the end user, is the most important metric. Get that one right and the rest are secondary. ![icon5.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/icons/icon5.png?width=25&height=19&name=icon5.png) As an IT consulting company, we earn revenue selling products and services; we create value delivering desired outcomes. ![icon2.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/icons/icon2.png?width=20&height=19&name=icon2.png) Every customer should have an advocate, a single point of contact with the authority to gather information and resolve issues on first contact. ![icon6.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/icons/icon6.png?width=25&height=16&name=icon6.png) Work is something people should do, not necessarily some place they should go. ![icon3.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/icons/icon3.png?width=25&height=25&name=icon3.png) You should have access to everything your IT partner knows about your environment because, by definition, it’s your environment. ![icon7.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/icons/icon7.png?width=25&height=23&name=icon7.png) The gold standard in consulting or managed services is resolving problems before the customer ever knew a problem existed. ![icon4.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/icons/icon4.png?width=25&height=17&name=icon4.png) The right virtualization strategy is the one that best fits you, even if it’s not necessarily what we offer. ![Day and Night IT Support](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/long-term-security-planning.png) A project is not complete until final documentation, delivery, and signoff. Furthermore, we’ll always keep a backup copy in the client portal just in case yours gets downsized. ![1icon.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/icons/1icon.png?width=40&name=1icon.png "1icon.png") 30 MINUTE Ticket Resolution ![4icon.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/icons/4icon.png?width=40&name=4icon.png "4icon.png") 38 YEARS Citrix Experience ![3icon.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/icons/3icon.png?width=38&name=3icon.png "3icon.png") 17 SECOND Average Citrix Log In  ![2icon.png](https://215217.hs-sites-na2.com/hs-fs/hubfs/images/icons/2icon.png?width=40&name=2icon.png "2icon.png") 40 PROACTIVE Issue Resolution ### Meet the Dream Team We didn't become an all-star IT consulting company overnight. Meet the leadership team that made it possible. ![Val King, President & CEO](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/val-team-shot.jpg) ### Val King President and CEO ![Gogi Reddy, Vice President of Operations Whitehat Virtual](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/Gogi-Reddy.jpg) ### Gogi Reddy Vice President of Operations ![Abhijit Dhar, Vice President of Technical Services Whitehat Virtual](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/Abhijit-Dhar.jpg) ### Abhijit Dhar Vice President of Technical Services [![team.jpg](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/team.jpg) ](http://www.whitehatvirtual.com/organization/whitehat-team) #### [Team](http://www.whitehatvirtual.com/organization/whitehat-team) Loved what you’ve seen so far? Take a deeper dive into Whitehat by getting to know our executive team better and what they bring to the table. [Learn more](http://www.whitehatvirtual.com/organization/whitehat-team) [![Whitehat-happenings.jpg](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/Whitehat-happenings.jpg) ](http://www.whitehatvirtual.com/news-and-events) #### [Happenings](http://www.whitehatvirtual.com/news-and-events) As the movers and shakers of the Austin IT services industry, we always have events planned. Learn about Whitehat’s latest invitations and innovations here. [Learn more](http://www.whitehatvirtual.com/news-and-events) [![Contact Whitehat Virtual IT support](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/Contact-Whitehat-Virtual-IT-support.jpg) ](http://www.whitehatvirtual.com/organization/contact-us) #### [Contact Us](http://www.whitehatvirtual.com/organization/contact-us) Have a question or need IT advice? Day or night we’re here to help. Drop us a line and let's chat. [Learn more](http://www.whitehatvirtual.com/organization/contact-us) [![IT and Citrix FAQ](http://www.whitehatvirtual.com/hubfs/WhitehatVirtual-2016/Image/IT-Citrix-FAQ.jpg) ](http://www.whitehatvirtual.com/organization/faqs) #### [FAQs](http://www.whitehatvirtual.com/organization/faqs) From Citrix performance issues to questions about what it's like to work with an IT consulting company, we have all of the answers here on our FAQ page. [Learn more](http://www.whitehatvirtual.com/organization/faqs) ## Connect With the Whitehat Team [![REQUEST A CALL](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/215217/ed4140ae-712c-4708-9710-69ec2bb0424a.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/215217/ed4140ae-712c-4708-9710-69ec2bb0424a) ### Whitehat Virtual Technologies - [**rss](http://whitehatvirtual.com/blog/) - [**Youtube](http://www.youtube.com/user/WhitehatVirtual) - [**Twitter](https://twitter.com/whitehatvt) - [**Linkedin](https://www.linkedin.com/company/whitehat-virtual-technologies) - [**Facebook](http://www.facebook.com/pages/Whitehat+Virtual+Technologies,+LLC/553349061348974) Search website Search Google ###### Address: Capital View Center 1301 S. Capital of Texas Hwy           Ste A-130 Austin, TX 78746 [Read Our Privacy Policy](http://www.whitehatvirtual.com/privacy-policy) ###### Capabilities - [Managed IT](http://www.whitehatvirtual.com/capabilities/managed-it-services) - [Co-Managed & Managed Services](https://www.whitehatvirtual.com/capabilities/managed-vdi-services) - [NVIDIA vGPU VDI](https://www.whitehatvirtual.com/technologies/nvidia-performance-monitoring) - [Cloud and Hosting](http://www.whitehatvirtual.com/capabilities/managed-cloud-and-hosting-services) - [Security and Compliance](http://www.whitehatvirtual.com/capabilities/managed-security-services) ###### Industries - [Healthcare](http://www.whitehatvirtual.com/industries/healthcare-it-services) - [Finance](http://www.whitehatvirtual.com/industries/banking-it-services) - [Manufacturing](http://www.whitehatvirtual.com/industries/manufacturing-it-services) - [Retail](http://www.whitehatvirtual.com/industries/retail-it-services) ###### Organization - [About Us](http://www.whitehatvirtual.com/organization/about-us) - [FAQs](http://www.whitehatvirtual.com/organization/faqs) - [Contact Us](http://www.whitehatvirtual.com/contact-us) - P: [888.406.8719](tel:888.406.8719) - F: [866.627.3088](fax:866.627.3088) - E: [Salesteam@whitehatvirtual.com](mailto:Sales@whitehatvirtual.com) © Whitehat - All Rights Reserved